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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cathy reynolds

November 19, 2024

5  out of  5
rating by cathy reynolds
"Hello, I am very impressed with the professional service i received from Agent Quinton. His kindness knowlesge and patience let me know I made the right decision switching to State Farm for my insurance needs. Thank you kindly."
We responded:
"Thank you for the wonderful feedback, Cathy! I am so glad to hear that Quinton’s professionalism, knowledge, and patience made your insurance experience a positive one. It’s great to know you feel confident in your decision to switch to State Farm. We truly appreciate your kind words and look forward to serving you in the future! - Michelle "
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Terrance Freeman

October 21, 2024

5  out of  5
rating by Terrance Freeman
"Great team they make it easy for u and break things down so u can understand the information and they are patient with you and move quickly when a situation come up."
We responded:
"Terrance, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Michelle"
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Lynn Lee

October 17, 2024

5  out of  5
rating by Lynn Lee
"Great TEAM! The representatives were easy to talk to and they took the time to walk me through the claim process. They were also able to break everything down for me to comprehend. Since the first day I switched over (because the rates were so good) to State Farm they have been super friendly and nothing but professional. Highly recommend this office! WHAT ARE YOU WAITING FOR ITS A NO BRAINER. Give them a call today!"
We responded:
"our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Michelle "
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Shirley Williams

October 2, 2024

5  out of  5
rating by Shirley Williams
"It was great .answer all my quesrions..Awesome personalty. he had no problem he had no problem explaining each time I call back.i really enjoyed him excellence excellence. Young man."
We responded:
"Shirley, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Michelle"
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Hannah English

August 27, 2024

5  out of  5
rating by Hannah English
"Hometown girl taking care of her neighbors in small town Blakely Georgia! Michelle is an amazing example of leadership in our community! The entire team at State Farm takes care of their customers with excellent customer service and treats us all like family!!"
We responded:
"Hannah, your kind words made my day! Thank you for sharing. I am thrilled to have a great customer like you and appreciate your positive feedback about my office and our ability to help you effortlessly. We are always here! - Michelle "
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Scilla H

July 23, 2024

5  out of  5
rating by Scilla H
"Staff are friendly and easy to work with!"
We responded:
"Scilla, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Michelle"
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Catina Foss

July 23, 2024

5  out of  5
rating by Catina Foss
"Hanna is always friendly and helpful with any issues or questions I may have! I recommend this agency for all of your insurance needs!"
We responded:
"Catina, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Michelle"
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James Hodges

May 20, 2024

5  out of  5
rating by James Hodges
"Michelle Mcbroom and her team exceeded my expectations with their exceptional customer service. She is, without a doubt, the best insurance agent I have ever had the pleasure of working with."
We responded:
"James, you’re the perfect match for my team and I. We appreciate you and your family trusting our team to handle your insurance needs. - Michelle"
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Jasmin Cabral

May 20, 2024

5  out of  5
rating by Jasmin Cabral
"Amazing customer service, around the clock service and very thorough with explaining our insurance policy!"
We responded:
"Jasmin, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Michelle"
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Ben Daughtry

February 1, 2024

5  out of  5
rating by Ben Daughtry
"I worked with Susan Chapman who was a real pleasure. She was able to help me with my needs very quickly and I was able to bind coverage in just two days time. Thank you, Susan.!"
We responded:
"Thank you for your kind review, Ben! Our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Michelle "
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Kryptonite

February 1, 2024

5  out of  5
rating by Kryptonite
"Susan was the best so helpful she got me the best rate she was so diligent. Profession and friendly I'm so thankful."
We responded:
"Hello! Taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - Michelle "
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Freddie Richmond

December 29, 2023

5  out of  5
rating by Freddie Richmond
"Susan is the best!!! I have always dealt with Susan from day one. She has her hands full with me because I have an enormous amount of policies ranging from several homeowners... ATV's.... Personal articles... different life insurance policies for the entire family... auto policies .. My situation is challenging because I have half my policies in Georgia and the other half in Florida. Susan stays on top of every one of them and has a wealth of knowledge....experience and resources to handle any situation. I highly recommend this State Farm office."
We responded:
"Freddie, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - Michelle"
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Jeffery Griffin

December 7, 2023

5  out of  5
rating by Jeffery Griffin
"Mrs. Laura was very knowledgeable of the products and coverages that she sells. I was very impressed with both her knowledge as well as the value. Along with saving my family nearly 90.00 per month you should definitely call Michelle McBroome state farm agent. Don't forget to tell them I sent you."
We responded:
"Jeffery, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Michelle "
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Starr Cleaves

November 13, 2023

5  out of  5
rating by Starr Cleaves
"So very nice and helpful..enjoyed doing business with you.."
We responded:
"Starr, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Michelle"
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Heidi Johnson

November 8, 2023

5  out of  5
rating by Heidi Johnson
"I recently moved to the area from a different state and Regina made the transfer process an absolute breeze for me! She was communicative and made sure all my questions/concerns were addressed. Great experience!"
We responded:
"Heidi, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Michelle"
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Dale Senesac

October 24, 2023

5  out of  5
rating by Dale Senesac
"Always very helpful just great experience all together"
We responded:
"Dale, we appreciate your kind feedback! - Michelle"
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Norman Mactier

October 20, 2023

5  out of  5
rating by Norman Mactier
"Great experience with Michelle. Would recommend to anyone. Thank you"
We responded:
"Norman, the opportunity you give myself and our team each day to serve you is very much appreciated! Thank you. - Michelle"
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Jeff 2008 Milan

October 10, 2023

5  out of  5
rating by Jeff 2008 Milan
"Great Customer Experience provided by Susan!"
We responded:
"Jeff, we appreciate your five stars! - Michelle"
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deanwiley

August 17, 2023

5  out of  5
rating by deanwiley
"Rachel goes above and beyond even when she is swamped with 10k other daily task! We are pleased to have Rachel McNair as our agent! Thanks again Dean Wiley"
We responded:
"Thank you very much for taking your time to leave a 5 star review, Dean. Much appreciated! - Michelle "
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Gina Roland

June 28, 2023

5  out of  5
rating by Gina Roland
"Fantastic customer service! These ladies work tirelessly to ensure you have the coverage you need at the best price. I am so grateful for their attention to detail. They are the BEST! Thank to everyone, but especially to Dea!"
We responded:
"Gina, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Michelle"
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Tevin Williams

June 27, 2023

5  out of  5
rating by Tevin Williams
"Rachel is a BIG help, always giving great additions to help my policy be as comfortable for as possible. If you’re not insured with State Farm, make sure you change that."
We responded:
"Thank you for the kind words, Tevin. Rachel is one of the best. I’m so glad she was able to help you with your insurance needs. We appreciate you and your business. - Michelle "
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Nathan Wimberly

June 15, 2023

5  out of  5
rating by Nathan Wimberly
"State Farm with Michelle McBroom is like a family to me. They are very honest and straightforward and they are super friendly and nice, I wouldn’t have it no other way."
We responded:
"Nathan, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Michelle"
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Tracie Carter

June 5, 2023

4  out of  5
rating by Tracie Carter
"I put a quote in online and within a couple minutes I received a call and started a new policy."
We responded:
"Tracie, Hi, I appreciate you allowing my team and I to provide you with an exceptional experience. We hope to serve your insurance needs for a lifetime. - Michelle"
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Allyson Stapleton

June 2, 2023

5  out of  5
rating by Allyson Stapleton
"Michelle McBroom and the staff at Michelle McBroom State Farm provide a unique experience in providing me with a solution to my insurance needs. My needs are thoroughly researched to design the best policy and they are always available for guidance. You will always feel the warmth and smiles and receive friendly service whether by phone, text or visiting the office! Michelle and staff are very knowledgeable. Customer service and professionalism is rated at a perfect 10!"
We responded:
"Allyson, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need. - Michelle"
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Susan English

June 2, 2023

5  out of  5
rating by Susan English
"This is the best insurance business! They go above and beyond for their clients. I recommend them to everyone that is looking for insurance. I have always worked with Michelle, Regina and Sue, but I know that everyone there would go out of their way to help me as well."
We responded:
"Susan, continuing a relationship with our customers is what we look forward to after we have assisted you with your current insurance matters! - Michelle"