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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


August 17, 2023

5  out of  5 rating by deanwiley
"Rachel goes above and beyond even when she is swamped with 10k other daily task! We are pleased to have Rachel McNair as our agent! Thanks again Dean Wiley"

Gina Roland

June 28, 2023

5  out of  5 rating by Gina Roland
"Fantastic customer service! These ladies work tirelessly to ensure you have the coverage you need at the best price. I am so grateful for their attention to detail. They are the BEST! Thank to everyone, but especially to Dea!"

Tevin Williams

June 27, 2023

5  out of  5 rating by Tevin Williams
"Rachel is a BIG help, always giving great additions to help my policy be as comfortable for as possible. If you’re not insured with State Farm, make sure you change that."

Nathan Wimberly

June 15, 2023

5  out of  5 rating by Nathan Wimberly
"State Farm with Michelle McBroom is like a family to me. They are very honest and straightforward and they are super friendly and nice, I wouldn’t have it no other way."

Tracie Carter

June 5, 2023

4  out of  5 rating by Tracie Carter
"I put a quote in online and within a couple minutes I received a call and started a new policy."

Allyson Stapleton

June 2, 2023

5  out of  5 rating by Allyson Stapleton
"Michelle McBroom and the staff at Michelle McBroom State Farm provide a unique experience in providing me with a solution to my insurance needs. My needs are thoroughly researched to design the best policy and they are always available for guidance. You will always feel the warmth and smiles and receive friendly service whether by phone, text or visiting the office! Michelle and staff are very knowledgeable. Customer service and professionalism is rated at a perfect 10!"

Susan English

June 2, 2023

5  out of  5 rating by Susan English
"This is the best insurance business! They go above and beyond for their clients. I recommend them to everyone that is looking for insurance. I have always worked with Michelle, Regina and Sue, but I know that everyone there would go out of their way to help me as well."

Waylon Ready

May 22, 2023

5  out of  5 rating by Waylon Ready
"I’ve misplaced insurance cards and called after hours and they’ve been willing to print them out before I left for town. They’re always more than willing to help. I’ve had two claims and both have been resolved quickly and easily."

Lynn Lee

May 1, 2023

5  out of  5 rating by Lynn Lee
"I would like to acknowledge the professionalism, hospitality along with the re-assurance that Susan Chapman and her team provided to me with State Farm. Susan Chapman was so patient with me answering all my questions and calming my concerns that I had with receiving an insurance quote for auto/renters. Susan Chapman broke everything down for me so that I could understand what each policy meant and what it covered. THANK YOU THANK YOU THANK YOU SUSAN CHAPMAN! I will be sure to recommend you and your team to many, many others! :-) Everyone whos looks at this review take the time give this team a call as they will NOT disappoint! Worth the phone call and every minutes on the phone with them."

Timothy Hardrick

March 22, 2023

5  out of  5 rating by Timothy Hardrick
"On December 23, 2002, my family and I while traveling to visit family in Missouri were involved in an accident. I contacted Michelle and even though it was a holiday weekend she immediately got me in contact with a claim agent. After returning home I felt like I was not getting anywhere on the phone with the claim agent. My wife and I went to the office and spoke with Rachel about our frustrations. She got on the phone and got answers for us in 15 minutes that we had not been able to get in 15 days. Rachel helped us through the entire process. Thanks Michelle, Rachel and the entire team for your help."

TraSheba Harris

February 24, 2023

1  out of  5 rating by TraSheba Harris
"After 25+ years I am leaving this company. This agent is never available!!!! My rate has continually risen and all I get from the secretary is "its state wide" Accident free and multiple accounts and over $210 is not working for me, when it $154 this time last year. It would be different if I had an agent that worked but this one is invisible. Good bye! Worst service ever!!!!"

Donna Melgaard

February 10, 2023

5  out of  5 rating by Donna Melgaard
"I have actually been a State Farm customer for over 30 years but needed assistance out of state. This office has been awesome paying attention to details. A special thanks to Dea for her help and quick follow up! Fast, efficient and friendly service…😊"

Genia Johnso

February 9, 2023

5  out of  5 rating by Genia Johnso
"Great people who will work with you to save you money."

Leos 10th

February 9, 2023

5  out of  5 rating by Leos 10th
"Fast and reliable I enjoy the services provided"

Justin Durden

November 29, 2022

5  out of  5 rating by Justin Durden
"Always go above and beyond to make me happy! Wish all businesses were like this!"

Chenoa Duke

October 26, 2022

5  out of  5 rating by Chenoa Duke
"Kind people that work professionally and quickly!"

Fuzz Chapman

September 13, 2022

5  out of  5 rating by Fuzz Chapman
"Michelle Kleckley State Farm is a great team to help with insurance. They are friendly, nice, and provide good customer service."

Ronnie Suggs

September 13, 2022

5  out of  5 rating by Ronnie Suggs
"Unfortunately, I had a couple of incidents where I had to file a claim. Rachel at state farm handled my claims quickly, efficiently and as painless as possible. In fact, she set everything up , made the calls and expedited the entire process."

Michelle Houston

August 24, 2022

5  out of  5 rating by Michelle Houston
"Love my State Farm crew in Blakely. Always professional and eager to help!"


June 30, 2022

5  out of  5 rating by Chad
"Awesome experience! Super friendly and helpful staff! Absolutely the best in the business and I highly recommend giving them a call if like saving money!"

Anita Willets

June 28, 2022

5  out of  5 rating by Anita Willets
"Thank you Rachel for keeping me updated. I was lazy in following up with you. However, you were a little persistent in keeping in touch with me. I really appreciate the kind letter you sent me with all of the details on the policy. Just seeing the policy on paper made for an easier choice. Thank you again."

Judy Whitson

June 16, 2022

5  out of  5 rating by Judy Whitson
"I was shopping for insurance due to my current policy being up for renewal and this company went over benefits with state farm and discussed bundling my policies. I was able to increase my coverage substantially and it was accomplished in one afternoon over the phone. Received my ID cards by email followed by paper copies in two days. Highly recommend using them. Super service."

Bruce Wilson

February 23, 2022

5  out of  5 rating by Bruce Wilson
"My State Farm agents office always provides me quick, fast and professional service with a smile. I know they are just a quick phone call away if I need help."

Elsa Harrison

February 2, 2022

5  out of  5 rating by Elsa Harrison
"Our family has had our home, auto, camper & life insurance with Michelle for 7 years now. Everything is easy and simple when changes need to be made or we have any questions. What they promise, they produce."

Raddie Miliner

January 26, 2022

5  out of  5 rating by Raddie Miliner
"We have used this office for a few years now and have always had great service. I recently had a minor accident and they handled everything quickly and made it as easy as possible."