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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dominique Shealy

July 3, 2025

5  out of  5
rating by Dominique Shealy
"Genuinely great people !"
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danielle holt

June 28, 2025

5  out of  5
rating by danielle holt
"Great service!!"
We responded:
"Thank you so much for the 5-star review, Danielle! I truly appreciate your support—it means a lot to me and the team. - Michelle"
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jason shotts

June 18, 2025

5  out of  5
rating by jason shotts
"Great service, response time, pricing and incredibly knowledgeable."
We responded:
"Thank you for your wonderful feedback, Jason! I’m delighted to hear that you had a positive experience and felt well supported. It’s our pleasure to assist you, and we truly appreciate your kind words! - Michelle "
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michelle mcnair

June 16, 2025

5  out of  5
rating by michelle mcnair
"Very fast moving when it comes to there customers"
We responded:
"Michelle, thank you for your kind words! I'm so glad to hear my team and I provided such great service. We truly appreciate your feedback and support. - Michelle "
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Peggy Cooper

June 12, 2025

5  out of  5
rating by Peggy Cooper
"I enjoy the friendly, personal and professional attention that I always receive when I have a question. Great group of responsive people."
We responded:
"Thank you for your kind words, Peggy! I'm glad you feel supported by our team. We're always here to help! - Michelle "
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Kent Barwick

May 13, 2025

5  out of  5
rating by Kent Barwick
"Personal, professional, and very practical. Highly recommend Michelle McBroom to help you with your insurance needs."
We responded:
"Your experience with our team is exactly what we strive for, Kent. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Michelle"
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Brandi Suggs

May 8, 2025

5  out of  5
rating by Brandi Suggs
"Quinton helped me out and he was really sweet and kind person. State Farm is best insurance company. Thank yall for helping me out. Great service and very sweet people"
We responded:
"Brandi, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Michelle"
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Elaine Coile

May 8, 2025

5  out of  5
rating by Elaine Coile
"Overall this has been the best experience we have had with Any insurance agency we have had in the past!"
We responded:
"Elaine, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Michelle"
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Xenia Hall

May 2, 2025

5  out of  5
rating by Xenia Hall
"I’m so happy with how fast State Farm gets everything done so professional and really only took 5 minutes to get a claim done and email over to the company to fix my car I love state farm thank y’all so much"
We responded:
"Xenia, thanks for the 5 stars! I appreciate it. - Michelle"
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Scott Milner

May 1, 2025

5  out of  5
rating by Scott Milner
"They worked with me and no fast talking trying to get me off the phone. Susan explained everything I needed to know up front. I plane on doing more business with them in the future and actually I'm going to see if my dad will move to State Farm"
We responded:
"Thank you for giving my team and I the opportunity to assist you in your time of need, Scott. We look forward to providing you with an exceptional customer service experience in the future as well. - Michelle"
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Corey Weeks

March 4, 2025

5  out of  5
rating by Corey Weeks
"Great company to be insured with! Love their staff!"
We responded:
"Thank you so much for your kind words, Corey! We’re thrilled to hear that you had a positive experience with our team. We will always be here for you to serve you and provide you with top notch service! - Michelle "
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Mary Lisa Keith

February 7, 2025

5  out of  5
rating by Mary Lisa Keith
"Great customer service. Rachel went over and beyond to make sure that my needs were met and that I had a clear understanding of the process. I’m very grateful for her."
We responded:
"Thank you for your wonderful feedback, Mary! We're so glad to hear that Rachel's professionalism and efficiency made a positive impression on you. It's always our goal to provide top-notch service. - Michelle "
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Hunter Goocher

January 29, 2025

5  out of  5
rating by Hunter Goocher
"Always have the greatest attitudes and great customer service I love doing business with my local State Farm!!!"
We responded:
"Hunter, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Michelle"
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Jalil Robertson

January 22, 2025

5  out of  5
rating by Jalil Robertson
"At this particular location, they provide phenomenal customer service. All of my questions were answered and if they are busy, they ensure to get back to you."
We responded:
"Thank you for your kind words, Jalil! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Michelle "
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Rani Guy2100

December 11, 2024

5  out of  5
rating by Rani Guy2100
"Quinton was wonderful and very helpful on what I was looking for it was a pleasure talking to him!!"
We responded:
"Rani, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Michelle"
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Lindsey Seay

December 3, 2024

5  out of  5
rating by Lindsey Seay
"Quinton was responsive and understanding. He answered all of my questions. Highly recommend this office!"
We responded:
"Lindsey, thank you so much for your recommendation and your kind words! I am so happy to hear that Quinton took such great care of you. He truly goes above and beyond for our customers! We appreciate you. - Michelle"
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cathy reynolds

November 19, 2024

5  out of  5
rating by cathy reynolds
"Hello, I am very impressed with the professional service i received from Agent Quinton. His kindness knowlesge and patience let me know I made the right decision switching to State Farm for my insurance needs. Thank you kindly."
We responded:
"Thank you for the wonderful feedback, Cathy! I am so glad to hear that Quinton’s professionalism, knowledge, and patience made your insurance experience a positive one. It’s great to know you feel confident in your decision to switch to State Farm. We truly appreciate your kind words and look forward to serving you in the future! - Michelle "
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Terrance Freeman

October 21, 2024

5  out of  5
rating by Terrance Freeman
"Great team they make it easy for u and break things down so u can understand the information and they are patient with you and move quickly when a situation come up."
We responded:
"Terrance, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Michelle"
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Lynn Lee

October 17, 2024

5  out of  5
rating by Lynn Lee
"Great TEAM! The representatives were easy to talk to and they took the time to walk me through the claim process. They were also able to break everything down for me to comprehend. Since the first day I switched over (because the rates were so good) to State Farm they have been super friendly and nothing but professional. Highly recommend this office! WHAT ARE YOU WAITING FOR ITS A NO BRAINER. Give them a call today!"
We responded:
"our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Michelle "
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Shirley Williams

October 2, 2024

5  out of  5
rating by Shirley Williams
"It was great .answer all my quesrions..Awesome personalty. he had no problem he had no problem explaining each time I call back.i really enjoyed him excellence excellence. Young man."
We responded:
"Shirley, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Michelle"
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Hannah English

August 27, 2024

5  out of  5
rating by Hannah English
"Hometown girl taking care of her neighbors in small town Blakely Georgia! Michelle is an amazing example of leadership in our community! The entire team at State Farm takes care of their customers with excellent customer service and treats us all like family!!"
We responded:
"Hannah, your kind words made my day! Thank you for sharing. I am thrilled to have a great customer like you and appreciate your positive feedback about my office and our ability to help you effortlessly. We are always here! - Michelle "
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Scilla H

July 23, 2024

5  out of  5
rating by Scilla H
"Staff are friendly and easy to work with!"
We responded:
"Scilla, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Michelle"
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Catina Foss

July 23, 2024

5  out of  5
rating by Catina Foss
"Hanna is always friendly and helpful with any issues or questions I may have! I recommend this agency for all of your insurance needs!"
We responded:
"Catina, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Michelle"
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James Hodges

May 20, 2024

5  out of  5
rating by James Hodges
"Michelle Mcbroom and her team exceeded my expectations with their exceptional customer service. She is, without a doubt, the best insurance agent I have ever had the pleasure of working with."
We responded:
"James, you’re the perfect match for my team and I. We appreciate you and your family trusting our team to handle your insurance needs. - Michelle"
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Jasmin Cabral

May 20, 2024

5  out of  5
rating by Jasmin Cabral
"Amazing customer service, around the clock service and very thorough with explaining our insurance policy!"
We responded:
"Jasmin, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Michelle"